| div> | | | | resolution of a problem is greatly reduced because the |
| Automated diagnostics mean your engineers can use | | | | collection and analysis of data is done remotely. |
| their time for complex analysis, not repetitive and | | | | 2. You can program the software to collect |
| mundane data collection. | | | | information from multiple sites and other data centers. |
| Normally, product support requires you to send an | | | | 3. You can run the diagnostics software |
| engineer to the customer’s place for servicing | | | | whenever you wish or program it for data collection at |
| the product. The engineer tries to diagnose the | | | | specified hours. |
| problem on the site and then carry out repair. A | | | | 4. The software have in-built report systems |
| remote diagnostics software can handle the eliminate | | | | using which, it becomes very easy to spot trends and |
| the need for the engineer to travel | | | | thus, locate problematic points. |
| Remote Diagnostics is any system that has the ability | | | | 5. Remote diagnostics software has |
| to diagnose a problem or defect from a distance. The | | | | applications in several fields such as Medical, Computer |
| ability to diagnose and resolve issues remotely can | | | | systems, Automobile, Airplanes, Space and others. |
| play a crucial role in automating processes and | | | | A good remote diagnostics server should be able to |
| simplifying time-consuming tasks. | | | | scale up and scale down to accommodate the varying |
| The automation of diagnostics process means that | | | | number of clients. Users of a remote diagnostic server |
| your engineers use their time constructively to perform | | | | are able to upload data over the Internet (high speed is |
| complex analysis and not routine data collection. When | | | | required). The diagnostic results and procedures are |
| a system is monitored remotely, the maintenance cost | | | | maintained in the server for analysis at a later stage. |
| due to unforeseen problems is reduced. | | | | The remote diagnostics approach can be seamlessly |
| The benefits of using remote diagnostics software | | | | integrated with computer maintenance management |
| are: | | | | and logistic database. |
| 1. The time required for diagnosis and | | | | |